Principles of Communication online training
When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require.
If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal.
Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.
This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
Duration 75 mins*
Approved by CPD
CPD Units: 3
Pass % Required
Reasons People Communicate
Ways of Communicating
Identifying Communication Barriers
Reducing Communication Barriers
Getting Help With Communication Issues
Module 1 – Reasons People Communicate – Pass rate 70%
Module 2 – Ways of Communicating – Pass rate 70%
Module 3 – Identifying Communication Barriers – Pass rate 70%
Module 4 – Reducing Communication Barriers – Pass rate 70%
Module 5 – Checking Understanding – Pass rate 70%
Module 6 – Getting Help With Communication Issues – Pass rate 70%
Module 7 – Confidentiality – Pass rate 70%
When will I get my certificate?
Once you have successfully passed our course you will be able to download and print your certificate immediately.
I’m a business owner, do you do bulk buys?
Yes we do, please click here to read more about our bulk buys and corporate subscription packages.
Other courses within the Health & Social Care series:
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*The course duration is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions